PRODUCT IMAGES​

Product images as seen on this website are a combination of 3D models and images of products taken during production. Pardon our dust in the shop! These 3D models were produced in house and are accurate representations of our products. Images are constantly being updated and added, please reach out if you would like more pictures of products.

SHIPPING OPTIONS

Most orders take us two weeks or less to fulfill. After that, you have three delivery options for your new enclosure. You can choose UPS Ground shipping with delivery in 1 to 5 days, depending on location. If you’re local, or otherwise would rather pick up your package yourself, we offer local pick up at our Wake Forest shop. Finally, for larger cages or bulk orders, you can contact us to arrange freight/pallet shipping.

REGIONAL SHIPPING

All enclosures and deli displays 24" and below ship for free. 

36-47" Enclosures ship for regional rates of $45 East Coast/60 Central US/75 West Coast.

Larger than 47" Enclosures require freight shipment. Please reach out for a freight quote.

Rack shipments will vary based on options due to the fact that they are multiple box shipments.

DECLARED VALUE INSURANCE

All of our packages are shipped with declared value insurance via UPS. This provides you with the peace of mind that is so important when ordering large, potentially fragile products online. We take special care to package our products as safely and securely as possible. However, if your package arrives broken or otherwise damaged, take a photo and report any damages to Top Tier Caging within 24 hours of delivery to be guaranteed a replacement product. We require you to hold on to the damaged product and packaging so that a claim can be filed while we replace your order. Photographs may be required. 

TO ENSURE CORRECT TAX CALCULATION

If you choose to pick up your package locally at our Wake Forest shop, we are legally required to assess sales tax. To ensure that this tax is correctly calculated, please input the following address (our shop) as the shipping address:

5209 Unicon Drive

Wake Forest, NC 27587

ALL SALES ARE FINAL

When purchasing any product at Top Tier Caging, all products are guaranteed to be in new condition and are sold as is. No warranty is provided.